Restaurant customer service was excellent! Very professional, friendly, and on top of all things. The food was delicious however, a little pricey. Happy hour was nice to enjoy a glass of wine. The facilities on level two was very nice and I enjoyed the exterior as well as the set up. Loved that my dog could join us, and there were no fees involved.
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Michelle
mars 2023
Location directly across from the beach. Bike rentals super easy! Restaurant had great food and customer service was on point. We were visiting family so we missed the social hour. But we had arrived within minutes of it ending and the bar still gave me a glass of wine for free. Given their prices, this made a big difference. $12/glass of house wine. Free coffee in the morning and free yoga on Sundays. It's a pricey area, so they do have some complementary perks. ALSO, they do offer a Nespresso machine in your room for free!
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Tami
mai 2023
Excellent location, staff, service, rooms and facilities! We appreciated all the cool extras. The staff was top notch! We felt everything was perfect and we can’t wait to go back! I mentioned the only thing missing was my morning coffee ad bam, a coffee maker was delivered to the room! The staff are super friendly and definitely go above and beyond!
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Sonia
juli 2022
The location was great. The room is spacious and comfortable along with the bed. Love the huge bath tub and shower with two shower head. The balcony was spacious and my view was great.
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Payia
juli 2023
Loved all the amenities, coffee and tea bar in the morning, snack hour in the afternoon, cocktail hour in the evening and s’more making at night. Games such as corn hole, board games and foos ball. Overall a great  atmosphere for couples or families. It’s close to the beach, stores and restaurants.
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Tarryn
juni 2023
Staff are awesome but there was confusion about what we had booked. We booked a rate that included breakfast. When we checked in they told us there was no breakfast included. They did comp our breakfast the first morning but not after that. Great place if you bring your dog as we did. They took her picture and gave her a lovely gift bag including toys and treats. The hotel provides wine and beer at happy hour, smores kit for later and coffee in the morning. Fun place with ping pong and Foosball in the lobby, which were well used during the rain. Our room was drafty with a gap under the sliding glass door. But we didn't mind the fresh air. All in all, I would recommend this hotel. Make sure to print your confirmation in case of confusion at the front desk.
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Holly
mars 2023
We loved everything! We enjoyed our stay and will come back! The valet was friendly and helpful. The front desk was also friendly and made check-in and check-out very easy. The staff at the Pacific Hideaway were easy going and made great recommendations on what to eat. What stood out to me the most about the staff was that they seemed genuinely happy to help and seemed to love their job. We loved our room! It had a huge balcony that my 1yo enjoyed playing on. The view was amazing. We ordered breakfast and ate out on the balcony. The Surf City Marathon was happening and we cheered and rooted for everyone. It was fun. Social hour was nice. We got our smores and sat by the fire. We mingled with another family. The whole vibe was chill and relaxing. People were playing ping pong. We played pacman. It was a quick walk to the beach. The weather was nice but the water was cold. We had fun playing in the sand. There were so many places to eat. We ate at Sushi on Fire and a ramen place. We got gelato too. I think Pacific Hideaway was our favorite especially because it was in the hotel, but service was great too.
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Caroline
februar 2023
Friday night entertainment was amazing! Wonderful singer on a patio, fireplace, social event! We had such amazing time and didn’t have to go and look for entertainment elsewhere!
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Svetlana
juli 2023
Front room Staff were great and did their best to accommodate us.
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Cody
juni 2022
Very hip hotel right across from the Huntington pier. Free happy hour every night and coffee in the morning. They also give you free bicycles, which is great. The lobby is cool with a big open air area with fire pits at night. The gym is 5 star - by far the beat gym I have ever seen in a hotel.
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Tiffany
november 2022